How we help
Every DataSnipper license includes the expert guidance and self-serve resources you need to roll out and scale the platform with confidence. From onboarding to adoption and beyond, we’ll help you unlock value faster, so your team can start Snipping from day one.
World-class support
From day one, you’ll have access to our Knowledge Base, packed with use cases, feature guides, and practical tips to help you work smarter. Need direct support? Submit a ticket anytime. Our support team is available during business hours to get you back on track.
Drive adoption
With Customer Success Guidance, we support your rollout with a kickoff call, an evaluation check-in, and tailored resources to help drive adoption. We’ll point you to the right content and best practices to get your team up and running smoothly.
Learn at your own pace
Access guided learning tracks and on-demand webinars in the DataSnipper Academy, designed to help you build skills at your own pace. Whether you're just starting out or mastering advanced features, the Academy helps you get more out of the platform, faster.
Unlock premium partnership
Available in the Elevate package, Premium Services provide hands-on onboarding, success reviews, and strategic sessions with DataSnipper experts. Get tailored guidance to align with your goals, unlock more value, and stay ahead with every release.
Together we succeed
Our team of product experts is ready to guide your audit and finance teams’ transformation journey. Let's make this a success together.
